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Cognitive Dissonance and Public Compliance, and Their Impact on Business Performance in Hotel Industry

  • 【获取途径】 OA资源
  • 【作者】Wen Xi,Nigora Baymuminova,Yi-Wei Zhang,Shi-Nyu Xu
  • 【刊名】Sustainability
  • 【作者单位】1School of Economics and Management, Taiyuan Normal University, Jinzhong 030619, China;2Department of Hotel Management, Graduate School, Kyung Hee University, Seoul 02447, Korea
  • 【年份】2022
  • 【卷号】Vol.14 No.14907
  • 【页码】14907
  • 【关键词】cognitive dissonance public compliance management performance 
  • 【摘要】 In this study, we investigate whether cognitive dissonance and compliance with collective rationality affect hotel CEO management activities. The study surveyed a wide range of hotel employees, from new recruits to CEOs, within 5-star hotels in Seoul...
  • 【文献类型】 期刊
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